“If you give people tools, and they use their natural abilities and their curiosity, they will develop things in ways that will surprise you very much beyond what you might have expected.”
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“Your most unhappy customers are your greatest source of learning.”
Bill Gates
“We all need people who will give us feedback. That's how we improve.”
Bill Gates
“Any business plan won't survive its first encounter with reality. The reality will always be different. It will never be the plan.”
Jeff Bezos
“If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.”
Jeff Bezos
“I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.”
Jeff Bezos
“If you don't understand the details of your business you are going to fail.”
Jeff Bezos
“There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.”
Jeff Bezos
“The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?'”
Jeff Bezos
“My own view is that every company requires a long-term view.”
Jeff Bezos
“I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.”
Jeff Bezos
“I wanted to project myself forward to age 80 and say, 'OK, I'm looking back on my life. I want to minimize the number of regrets I have.'”
Jeff Bezos
“In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.”
Jeff Bezos
“We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.”
Jeff Bezos
“Business can learn about new conditions the same way a gene pool does. I'm not claiming companies can get smarter, just that dumb ones will die.”
Paul Graham
“Everyone by now presumably knows about the danger of premature optimization. I think we should be just as worried about premature design - designing too early what a program should do.”
Paul Graham
“My mentality is that of a samurai. I would rather commit seppuku than fail.”
Elon Musk Biography. p 73.
Elon Musk
“Constantly think about how you could be doing things better and keep questioning yourself.”
Elon Musk
“Your most unhappy customers are your greatest source of learning.”
Bill Gates
“Expectations are a form of first-class truth: If people believe it, it's true.”
Bill Gates
“Since when has the world of computer software design been about what people want? This is a simple question of evolution. The day is quickly coming when every knee will bow down to a silicon fist, and you will all beg your binary gods for mercy.”
Bill Gates
“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”
Bill Gates
“I'm a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they're interested in.”
Bill Gates
“In this business, by the time you realize you're in trouble, it's too late to save yourself. Unless you're running scared all the time, you're gone.”
Bill Gates